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News and other info

 

 

 

New ACUC online instant certification confirmation service “CARE” (click here)

 

Have you lost your ACUC C-card? Do you wish a new ACUC C-card?

 

If the answer is yes, it is very easy to obtain a new ACUC card. Just follow these steps:

 

If you took your ACUC course in Canada, the USA, Jamaica or Barbados:

 

· First, contact an ACUC Instructor near you; you can check the location of ACUC Instructors by visiting the “Go Diving!” section of our web. If unable to do that, please see this page.  

· Because every replacement card ordered requires a photo of the member, at the present time ACUC is unable to accept Replacement Card requests by telephone.  However, you can download the “Mail in Replacement Card form” and mail it to us.

· When completing the form you will be asked for the following information:

 

· Your name as it appeared on your original ACUC card

· The address where you wish the new card sent to

· Email address where we can contact you if we need to

· Type of ACUC Program (i.e. Open Water, Advanced, Specialty, Master).  If the replacement is for a specialty then we will need to know which specialty. If you are a Divemaster, Snorkel Instructor or any level of Scuba Instructor, please contact ACUC for alternative instructions.

· Location of your ACUC Program

· The year you were certified

· The name of your ACUC Instructor

· If you do not remember your Instructor name, the name and location of the Club or Dive Center where you were certified

· Your ACUC Registration number, if you remember it.

 

· The price of a replacement card is $CND 36 plus applicable taxes. Payment is by credit card. However we can send you for free an email confirmation, if you need it, including your name, ACUC number, date of certification and Instructor’s name. Payment in other currencies will be according to exchange rate at time of payment.

· All new ACUC cards require a holder’s photo and the month and year of birth. You can send us a passport type photo by email, scanned as a JPG file at 150 dpi, and of approximate size of 2.5 cms by 2.5 cms (1 inch by 1 inch), or by post to the address shown in this page

· If you have any questions regarding ACUC Replacement Cards you may find an answer in this Frequently Asked Questions PDF document. If that doesn’t help then please send an email to certifications@acuc.ca.  An ACUC Customer Service Representative will be pleased to assist you.

 

If you took your ACUC course anywhere else in the world, CLICK HERE

 

Replacement ACUC cards (1)